Water Treatment Services and Equipment
Citywater – Water Solutions (hereinafter “Citywater”), headquartered in Portugal, is committed to protecting the privacy of users of the website www.citywater.pt, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).
Citywater is the entity responsible for processing personal data collected through this website.
Contact: geral@citywater.pt
Website: www.citywater.pt
We may collect the following data:
• Name
• Email address
• Phone number
• Messages sent through contact forms
• Browsing data (cookies, IP address, device type)
The data collected is intended to:
• Respond to contact and information requests
• Provide information about Citywater services and solutions
• Comply with legal obligations
• Improve the browsing experience on the website
Data processing is based on:
• The data subject's consent
• The execution of pre-contractual or contractual steps
• Compliance with legal obligations
• Citywater's legitimate interest
Personal data will be kept only for the period necessary for the purposes for which it was collected. which were collected, unless otherwise legally required.
Citywater does not sell or transfer personal data to third parties, always guaranteeing confidentiality.
The GDPR guarantees the data subject certain rights, which can be exercised by them. The data subject has the following rights:
• Right of access: to access the personal data processed and to know how it is being processed and for what purpose, being able to request a copy of it;
• Right to rectification: you can request the rectification of data concerning you, whenever it is incomplete or inaccurate;
• Right to erasure: or the right to be forgotten, you can request, in certain circumstances, that your data be erased, except under the conditions provided for by law;
• Right to object: the data subject has the right to object to the processing of their personal data, under the terms provided for in the GDPR, such as direct marketing;
• Right to data portability: the data subject has the right to transfer their personal data that we hold to another organization or to obtain a copy in a structured, commonly used and machine-readable format;
• Right to restriction of processing: the data subject has the right to obtain the restriction of processing of their personal data in cases where it is inaccurate and allows us to verify its accuracy, if the processing is unlawful and if they object to its processing.
The exercise of these rights can be requested by sending your request to: geral@citywater.pt
The data subject also has the possibility of lodging a complaint with the National Data Protection Commission (www.cnpd.pt), if they consider that the processing of their personal data violates the GDPR.
This website uses cookies to improve the user experience. For more information, please see our Cookie Policy.
We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction.
Citywater reserves the right to update this Policy at any time. Changes will be posted on this website.